退換貨條款

本店致力提供優質產品及服務，期望滿足顧客需求。

顧客在收取商品後，請盡快檢查商品狀況，如發現以下情況，請盡快與本店聯繫，我們將盡快為您跟進：

• 商品與訂單上的物品不符。
• 商品數量不符。
• 商品有嚴重損毀導致產品無法使用。

申請退換貨須知：
• 顧客須於收貨後7天內聯絡本店，並辦理換貨或補發貨品手續；並向本店提供相關資料，如訂單編號、名稱、地址、數量、貨品圖片等。
• 如屬產品損毀情況，請拍照記錄當時貨品及包裝狀況，保留所有物件及送貨單據，以作日後跟進。

注意事項：
• 所有商品一經成功下單付款後，均不接受任何理由而取消訂單、退貨、退款或更換。
• 逾期與本店取得聯繫（收貨後7天內），恕無法提供退換貨服務。
• 欠缺原包裝、產品標籤或吊牌、附件不齊全、人為損毀，恕無法提供退換貨服務。
• 商品已被使用過，均不接納退換貨申請。
• 每張訂單只可以進行一次退換貨申請。
• 如有任何爭議，本店保留最終決定權。

Refund and Return Policy

We strive to deliver the best service and quality products for you, and hope you enjoy your shopping experience with us.

Please check the condition of products as soon as possible once your order has been delivered. If you experience the following circumstances, Please do not hesitate to contact us for assistance:

• Incorrect product items.
• Incorrect product quantity.
• Damage or malfunction of products.

Application for Refund and Return:
• Contact us within 7 calendar days after receiving your order, provide your order number, customer details, delivery address, the item(s) you have problem with.
• Provide the relevant pictures to demonstrate the issue.

Remarks:
• Once all products are successfully ordered and paid for, no order cancellation, return, refund or replacement will be accepted for any reason.
• If you contact our store after the deadline (within 7 days after receiving the goods), we will not be able to provide return and exchange services.
• Lack of original packaging, product labels or tags, incomplete accessories, or man-made damage, we will not be able to provide return and exchange services.
• Products that have been used will not be accepted for return or exchange.
• Limit to one exchange or refund per order.
• In case of disputes, the decision made by us shall be final and conclusive.